Stay Wandery help
Frequently Asked Questions
Booking, fees, pets, pools, parking and house rules for our 21 homes in Indio, Palm Springs and Sedona.
Booking and pricing
Prices, fees, minimum stays and how far ahead you can book.
Is the price for the whole home or per person?
For the whole home. The nightly rate covers the entire house for your group, up to the home's guest limit, and there is no charge per extra guest within that limit. Splitting the cost? Divide the total on your quote by the number of people in your group.
What fees and taxes are added at checkout?
Your quote shows every line before you pay:
- the nightly rate for your dates
- a one-time cleaning fee, set by the home ($450 to $1,700)
- a 5% service fee and a 3.5% card processing fee, both on the rate plus cleaning
- state and local lodging taxes
Optional extras, such as pool heating or a pet fee, are arranged separately with our team.
How far ahead can I book?
Up to a year ahead, at every home. If you are planning further out than the calendar shows, send us your dates and group size and we will tell you what we can do. For last-minute trips, our Sedona homes can be booked with as little as 4 hours' notice and our Indio and Palm Springs homes with 24 hours' notice.
Is there a minimum stay?
Yes, and it depends on the home and the dates. Most Indio homes need 2 nights, rising to 3 or more on peak weekends and holidays. Palm Springs homes usually need 2 nights, 3 on weekends and up to 4 on peak dates. Sedona homes usually need 3 nights. The calendar on each home's page shows the exact minimum for your dates.
Do you offer discounts for longer stays?
Our Sedona homes take 5% off stays of a week or longer, and some take more off stays of a month or longer. The discount is applied automatically when you choose your dates. Our Indio and Palm Springs homes are priced by the night.
What is your cancellation policy?
Cancellation terms are part of the rental agreement for your home, and they differ by home and by season. Ask us before you book and we will confirm the terms for your dates in writing: call (760) 406-7199 or email info@staywandery.com.
I booked but didn't get a confirmation email.
Check your spam or promotions folder first. Still nothing? Email info@staywandery.com or call (760) 406-7199 with your name and dates and we will resend it.
Groups and guests
Guest limits, day guests and big groups.
Is the guest limit firm?
Yes. Each home's page shows its maximum, and that number includes children over 2 and any approved day guests. Guests who are not on the reservation are charged $100 per person per night and can bring the stay to an early end.
Which homes sleep 20 or more?
Amaya Villas (Palm Springs, sleeps 20), Kanso (Indio, sleeps 20), Lazy River Resort (Indio, sleeps 20), Premiere Estate (Indio, sleeps 20), Spirit of Sofia 11BR (Palm Springs, sleeps 30), Spirit of Sofia 12BR Buyout (Palm Springs, sleeps 30) and Spirit of Sofia 23BR (Palm Springs, sleeps 60).
Each home's page lists its bedrooms and its guest limit. If a page shows two different numbers, ask us and we will confirm.
We have 25 to 60 people. What are our options?
The Spirit of Sofia buyouts in downtown Palm Springs are built for big groups: Spirit of Sofia 11BR and Spirit of Sofia 12BR Buyout sleep 30 each, and Spirit of Sofia 23BR takes the whole resort for up to 60. For other group sizes, tell us your numbers and dates and we will suggest homes.
Can friends join us during the day?
Only with our approval before you arrive, and day guests count toward the home's guest limit. At most of our Indio homes that means up to 5 daytime guests.
Can we celebrate a birthday or a bachelorette weekend?
Yes, as a stay within the home's guest limit. Our concierge team can set up decorations, balloon arches, florals, a cake or a private chef before you arrive. Quiet hours apply, parties are not allowed without our written approval, and most of our Indio homes do not allow amplified music or DJ equipment.
Arrival and your stay
Check-in, door codes, house rules and who to call.
What are check-in and check-out times?
Check-in is from 4 PM at every home. Check-out is by 10 AM in Indio and Palm Springs and by 11 AM in Sedona.
Can we check in early or check out late?
Sometimes, when the home is free the night before or after. In Sedona it is $200 for early check-in or late check-out, or $400 for both. For our other homes, ask us closer to your stay. Late check-out without our approval is charged: $200 per hour at our Indio homes.
How do we get in?
We send your check-in instructions before you arrive. Most of our homes use keyless entry with a door code that is unique to your reservation.
What do you need from us before check-in?
The main guest signs the rental agreement. Depending on the home, we will also ask for a photo ID, the full guest list and your vehicle details. Homes in gated communities need every guest's name for the gate. Our Palm Springs homes may also ask for a card on file for incidentals.
How old do I have to be to book?
The main guest must be at least 21 to book most of our Indio homes, and at least 25 to book Premiere Estate, Desert Modern or Amaya Villas. For our other homes, ask us.
Who do we contact during our stay?
Call (760) 406-7199 or email info@staywandery.com.
What are the quiet hours?
Every home has quiet hours, typically starting at 9 or 10 PM and running into the morning. Ask us for your home's exact times. Noise fines can be charged to the guest.
Is smoking allowed?
Not inside any home, and most of our homes do not allow it anywhere on the property. Smoking fees and damage charges apply.
Can we have packages delivered?
We do not recommend it: there is no mailbox access and many people visit the homes. If you need something delivered, use an Amazon Locker or a post office hold. At Desert Modern and Amaya Villas, deliveries are at your own risk.
Is housekeeping included during our stay?
A full clean after you leave is included. Mid-stay cleaning can be booked through our concierge team for a fee. On your last morning, please start the dishwasher and a load of towels.
Are there security cameras?
Our Indio homes have exterior cameras and outdoor audio recording only, covering areas such as the front entrance, driveway, trash area or pool equipment, and no cameras inside. Premiere Estate also uses noise monitoring.
Homes and amenities
Pets, pool heat, EV charging, Wi-Fi, families and accessibility.
Are pets allowed?
Most of our homes welcome dogs, with our approval before you arrive. Limits and fees vary by home: some include your first two dogs at no charge, others charge $150 to $300 per pet. Tell us how many dogs you are bringing and we will confirm the fee for your home, and let us know if you are bringing a service dog.
Are the pools heated, and does it cost extra?
It depends on the home:
- Included, seasonal to about 84°F: Kanso, Tulum, Lazy River Resort, Ohana, Forever Young, Catch The Magic and Wonderscape in Indio
- Pool and spa heat included: Uptown Sparks and Uptown Splash in Sedona
- $100 a day, October to May: SkyLine Sedona, Starview Sedona and Supreme Sedona
- $150 a night, 2-night minimum: Desert Modern and Amaya Villas
- $150 a day per pool, 2-day minimum: the Spirit of Sofia buyouts (the 23-bedroom buyout has two pools)
- $250 a night plus tax, 2-night minimum: Premiere Estate
- Ask us: Wandery Ranch and Uptown Epic
Request pool heat at least 48 hours before you arrive.
Which homes have EV chargers?
- Tesla charger: Kanso, Tulum, Lazy River Resort and Wonderscape, plus Premiere Estate with Tesla and Rivian chargers
- Garage charger: Wandery Ranch
- 220V outlet, bring your own charger: Ohana, Forever Young and Catch The Magic
- NEMA 50A outlet, bring your own charger and cable: Starview Sedona, Uptown Epic, Uptown Sparks and Uptown Splash
Our Palm Springs homes, SkyLine Sedona and Supreme Sedona do not have EV charging.
What is provided in the home?
Most of our homes provide bed linens, bath and pool towels, a fully equipped kitchen with cookware and dishes, basic spices, and a starter supply of toilet paper, trash bags, dish and hand soap, shampoo, conditioner, body wash and laundry soap. Bring your own coffee, as it is not supplied at every home. Ask us if you need something specific.
Is there Wi-Fi?
Yes, at every home. Our Sedona homes have 500 Mbps service, and up to 900 Mbps at Supreme Sedona, fast enough for video calls.
Are the homes good for families?
Yes. All of our homes welcome children and infants, and most have a crib or pack 'n play and a high chair; ask us to confirm for your home. Children must be supervised around the pools and slides at all times.
Are any homes accessible?
Amaya Villas is listed as wheelchair accessible, and Desert Modern and Amaya Villas have an accessible parking space. Tulum, Premiere Estate, Wandery Ranch, Lazy River Resort, Ohana, Wonderscape and the Spirit of Sofia buyouts are single-level homes. Our Sedona homes have stairs. Tell us what you need and we will confirm the details before you book.
How many cars can we bring?
It depends on the home, from 3 cars in the driveway at some homes to many more at our larger estates. Many of our Indio homes do not allow street parking, and our Sedona homes cannot take RVs, buses or trailers. Each home's details list its parking.
Concierge and extras
Private chefs, catering, decorations and outside vendors.
Can you arrange a private chef, catering or decorations?
Yes. Our concierge team can book private chefs and hibachi nights, catering, bartenders, florals and balloon arches, a photographer, massages and facials, yoga, airport transfers and grocery stocking before you arrive. These are paid extras. Request them on our concierge page as early as you can.
Can we bring our own vendors?
At most of our homes, outside chefs and service providers need our approval before your stay, and they may need insurance or an added fee. At Wandery Ranch and Premiere Estate, these services are booked through our own concierge team.
Our destinations
Where the homes are and what is nearby.
Where are your homes?
In three destinations: Indio and Palm Springs in Southern California's Coachella Valley, and Sedona in Arizona's red rock country. We have 9 homes in Indio, 5 in Palm Springs and 7 in Sedona.
How far is Indio from Palm Springs?
About 25 to 40 minutes' drive east, depending on where you start. Our travel guides cover day trips, restaurants, hikes and itineraries for all three destinations.
Which of your homes have been on TV?
Lazy River Resort in Indio was featured on HGTV's Wild Vacation Rentals, Spirit of Sofia in Palm Springs was featured on CBS's Staycation, and a Stay Wandery estate appeared on Netflix's Selling the OC. More on our press page.
No questions match that search. Call (760) 406-7199 or email info@staywandery.com and we will answer it.
Still have a question?
Talk to our team
Call (760) 406-7199 or email info@staywandery.com. For chefs, decorations and other extras, use our concierge page.